Last updated: August 25, 2026
Need help with ASVABIFY? Write to hello@asvabify.com and a real person answers — usually within one business day, always within two. You can write in English or Spanish.
To get a useful answer on the first reply, include:
- The email address of your ASVABIFY account.
- Your device and iOS version (for example, iPhone 15, iOS 26.2).
- What you expected to happen, and what happened instead.
Subscription and billing
What does ASVABIFY cost?
The app includes free content with no purchase: Module 0 (Diagnosis), Module 1 (Math Rescue), and Day 1 of Word Immersion.
Everything else is unlocked by ASVABIFY Elite Monthly, an auto-renewable subscription billed through your Apple Account. The price is always shown on the plan screen before you confirm, and it can vary by country.
How do I subscribe?
Open the Pro tab, or go to Profile → Unlock Pro, and tap the monthly plan. Apple's own purchase sheet appears; the charge only happens after you confirm there.
How do I cancel?
Cancellation is handled by Apple, not by us. On your iPhone:
Settings → [your name] → Subscriptions → ASVABIFY → Cancel Subscription.
Cancel at least 24 hours before the period ends or it renews for another month. After canceling you keep access until the end of the period you already paid for.
I already paid but the app says I'm not subscribed
Go to Profile → Restore purchases. That asks Apple directly which subscriptions your Apple Account owns and re-applies them. Make sure you're signed in to the same Apple Account you used to buy.
If it still doesn't work, email us with your account email and the approximate date of purchase.
How do I get a refund?
Refunds for anything bought inside the iOS app are handled by Apple, not by us — we can't issue them. Request one at reportaproblem.apple.com with the Apple Account you used.
For plans bought on this website, email us and we'll follow the refund policy in our Terms of Use.
Your account
How do I sign in?
With Google or with Sign in with Apple. There is no password to create or remember. Sign in with Apple supports Hide My Email if you'd rather not share your address.
How do I delete my account?
Profile → Delete Account. It removes your account and the data tied to it. See section 10 of our Privacy Policy for exactly what gets deleted.
Deleting your account does not cancel an active subscription — cancel that separately in your Apple settings, as described above.
Technical problems
Lessons or audio won't load
This is almost always the network. Switch between Wi-Fi and cellular, then reopen the app. If it persists on both, email us and say which lesson or which Immersion day fails.
My progress didn't save
Progress syncs to your account, not to the device. Confirm you're signed in with the same method you used before — an account created with Google and one created with Apple are two different accounts, even when the email looks the same.
Audio plays in the wrong language
The app is currently English-only. If you see or hear Spanish anywhere, that's a bug — please tell us where exactly, and we'll fix it.
Reporting a problem with the content
Every question, lesson, and explanation in ASVABIFY is written by us. If you find an error in a question, an explanation, or an answer key, send the lesson name and what you think is wrong. Content corrections get priority.
Legal
ASVABIFY is not affiliated with, sponsored by, or endorsed by the U.S. Department of Defense, USMEPCOM, or any branch of the Armed Forces. ASVAB is a trademark of the U.S. Department of Defense; we use it only to describe the test this app prepares you for. Minimum scores are set by each branch and can change — always confirm them with your official recruiter.