Support
Need help with ASVABIFY? Write to hello@asvabify.com and a real person answers — usually within one business day, always within two. You can write in English or Spanish.
To get a useful answer on the first reply, include:
- The email address of your ASVABIFY account.
- Your device and its operating system version (for example, iPhone 15, iOS 26.2), or the browser if you use the website.
- What you expected to happen, and what happened instead.
Languages
ASVABIFY works in English and in Español. Choose the language in Profile → Settings. The choice is stored on your device, and changing it reloads the app to update the content.
- Lessons, explanations, and voice are available in either language.
- Practice questions are in English, like the real ASVAB, in both languages. The exam is taken in English, so that is how you practice it.
- Word Immersion (English vocabulary) is in English in both languages.
- One membership includes both languages. You don't buy the course twice.
Subscription and billing
What does ASVABIFY cost?
Free, with an account and no purchase, you get:
- 26 lessons: Module 0 (Diagnosis), Module 1 (Math Rescue), and the first two lessons of each paid module.
- 10 days of Word Immersion and 40 words of the word review.
- The AFQT practice exam, with explanations in text and 5 animated explanations per account.
This free content is the same in the app and on the website.
Everything else is unlocked by a paid plan. The price is always shown on the plan screen before you confirm. In the App Store it can vary by country.
- In the iOS app: ASVABIFY Elite Monthly, an auto-renewable subscription billed through your Apple Account.
- On the website (asvabify.app): a monthly subscription that renews automatically, or a one-time payment for 6 months or 1 year of access that does not renew. Payments are processed by Stripe.
How do I subscribe?
Go to Profile → Unlock Pro and choose a plan. In the iOS app, Apple's own purchase sheet appears; the charge only happens after you confirm there.
How do I cancel?
If you subscribed in the iOS app, cancellation is handled by Apple, not by us. On your iPhone:
Settings → [your name] → Subscriptions → ASVABIFY → Cancel Subscription.
Cancel at least 24 hours before the period ends or it renews for another month. After canceling you keep access until the end of the period you already paid for.
If you subscribed on the website, go to Profile → Manage or cancel subscription. Plans paid once do not renew, so there is nothing to cancel.
I already paid but the app says I'm not subscribed
Go to Profile → Restore purchases. In the app, that asks the store directly which subscriptions your account owns and re-applies them. Make sure you're signed in to the same Apple Account you used to buy.
If it still doesn't work, email us with your account email and the approximate date of purchase.
How do I get a refund?
Refunds for anything bought inside the iOS app are handled by Apple, not by us — we can't issue them. Request one at reportaproblem.apple.com with the Apple Account you used.
For plans bought on this website, email us and we'll follow the refund policy in our Terms of Service.
Your account
How do I sign in?
With Google or with Sign in with Apple. There is no password to create or remember. Sign in with Apple supports Hide My Email if you'd rather not share your address.
How do I delete my account?
Profile → Delete account. It removes your account and the data tied to it. See section 10 of our Privacy Policy for exactly what gets deleted.
Deleting your account does not cancel an active subscription. Cancel it separately, as described above. If you subscribed on the website, cancel it before deleting the account: the cancel option is in your Profile.
Technical problems
Lessons or audio won't load
This is almost always the network. Switch between Wi-Fi and cellular, then reopen the app. If it persists on both, email us and say which lesson or which Immersion day fails.
My progress didn't save
Progress syncs to your account, not to the device. Confirm you're signed in with the same method you used before — an account created with Google and one created with Apple are two different accounts, even when the email looks the same.
Text or audio shows up in the wrong language
First check Profile → Settings and make sure the language you want is selected. Remember that practice questions and Word Immersion vocabulary are in English on purpose, in both languages. If a lesson, an explanation, or its voice is in a language other than the one you chose, that's a bug — please tell us which lesson and where exactly, and we'll fix it.
Reporting a problem with the content
Every question, lesson, and explanation in ASVABIFY is written by us. If you find an error in a question, an explanation, or an answer key, send the lesson name and what you think is wrong. Content corrections get priority.
Legal
ASVABIFY is not affiliated with, sponsored by, or endorsed by the U.S. Department of Defense, USMEPCOM, or any branch of the Armed Forces. The name ASVAB is used only to describe the test this app prepares you for. Minimum scores are set by each branch and can change — always confirm them with your official recruiter.